Purchase Instructions
What shipping options does Feibai offer?
Domestic shipping (US and Canada)
Flat Rate (Standard) (3–4 business days after fulfillment)
Standard rate with CO2 offsetting (3–4 business days after fulfillment)
Express (1–3 business days after fulfillment)
International shipping (US and Canada)
Flat Rate (Standard) (5–20 business days after fulfillment)
Standard rate with CO2 offsetting (5–20 business days after fulfillment)
Standard DDP (3–5 business days after fulfillment, up to 12 business days to the Atlantic region) Canada only
Express (1–3 business days after fulfillment)
International shipping (Europe)
Flat Rate (Standard) (5–20 business days after fulfillment)
Standard rate with CO2 offsetting (5–20 business days after fulfillment)
Standard DDP (3–7 business days after fulfillment) UK only
Express (1–3 business days after fulfillment)
Which countries does Feibai ship to?
Crimea, Luhansk, and Donetsk regions in Ukraine
Russia
Belarus
Ecuador
Cuba
Iran
Syria
North Korea
What is the estimated delivery time and how is it calculated?
estimated fulfillment + estimated shipping = estimated delivery time
Our fulfillment time average is 2–5 business days for all products. When we calculate the estimated fulfillment time, we take into account the current order volume and our capacity.
The estimated shipping time is calculated according to our historical shipping data for deliveries to your area or selling region.
The estimated delivery time is just an estimate, it’s not a guarantee. You can receive the order past the EDT for reasons, like:
Issues with design files
Products being out of stock
Shipping-related delays like failed delivery attempts or service disruptions
We work our hardest to meet our delivery estimates. If you’re ever in a situation where you haven’t received the order and it’s past its estimated delivery time, please allow a few more days. If you still haven’t received your order, get in touch with us at feibaiclothing@gmail.com, we’ll check your order status, and let you know how to proceed.
What is the estimated delivery time and how is it calculated?
Wait a day or two. Shipments can get delayed for reasons we can’t predict. We understand it’s frustrating to deal with late shipments, but please remember that our estimated delivery time is just an estimate – it’s not a guarantee.
If you still haven’t received your order, get in touch with our customer support team. Let us know about your delayed shipment and we’ll check the latest delivery estimates to your location. Reach us by clicking the yellow speech bubble in the bottom right corner or email us at feibaiclothing@gamil.com.